Maximilian Robinson will be happy to offer you a full refund or exchange 30 days after your purchase. The items must be returned unworn, unwashed and in a resalable condition with all the tags attached and placed in the original packaging. 

Please follow the instructions below:

 

Refund

1.Please email Info@maximilianrobinson.com with your name and order number and the reason for your Return.

2. Please send your purchased items's to the address below. It is recommended that you use a recorded delivery service as "we" Maximilian robinson cannot accept responsibility for any lost or damaged goods during transit. 

3.If your Product is cleared by our quality control team you will be entitled for a full refund. The full amount of the item purchased will be refunded to the credit card used to make the transaction, A confirmation email of the refund will be sent to you via email. Please be aware that the cost of Postage and Packaging will not be covered in our returns Policy. 

 

Exchange

1.1.Please email Info@maximilianrobinson.com with your name and order number and the reason for your exchange.

2. Please send your purchased items's to the address below. It is recommended that you use a recorded delivery service as "we" Maximilian robinson cannot accept responsibility for any lost or damaged goods during transit.

3. If your Product is cleared by our quality control team you will be entitled for an exchange. You may select any Maximilian Robinson product that is up to or the same price as your original purchase. Any credit that is not used will be refunded to the original credit card .Please be aware that the cost of Postage and Packaging will not be covered in our Exchange Policy.

4. If you have any additional questions please do not hesitate to contact us. info@maximilianrobinson.com or visit our terms & Condition page.

Thank you. 

 

Maximilian Robinson LTD

Returns Depo

27 Pelham Place

London

SW7 2NQ